*NOTE* Due to COVID-19 and our concern for the health and safety of our team, our warehouse will be open on a limited basis with strict adherence to local/state guidelines, so your order may be delayed in shipping 1-2 business days.
An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. Tracking is not available on International Economy.
Comfy Robes provides customers free standard shipping for orders over $75 to an address in the contiguous U.S. (no PO boxes). This discount will happen automatically, applied on the Warp Speed Checkout screen on desktops and tablets and the Payment Screen on smartphones. This offer cannot be combined with other offers.
Processing times: In-stock orders normally ship within 1-2 business days. See note on COVID-19 and possible shipping delay.
Please note that a surcharge will be added to your total order cost for each item that is oversized and/or weighs 15 pounds or more. Products which have this surcharge are labeled on the page, as well as in checkout.
For Canada rates see below. For other destinations, you can determine the cost of shipping your order by adding the items you want to the shopping cart and entering your postal code or country in the Shipping Estimator on the cart page. You can also get the shipping cost during checkout - you will need to fill out your shipping address in order to view the shipping options and cost.
Multiple orders placed on the same day cannot be combined.
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.